We work with vulnerable people across Wales who need access to housing and specialist support to get life back on track. This includes individuals and families facing a wide range of challenges, including domestic abuse, mental health problems, substance misuse or other issues. Anyone who needs our support to build themselves a brighter future and to live well.
Tenants
Need help now?
If you are a tenant and need maintenance or help with your housing, please phone our main office on 01267 225555 and then choose the correct option for the service you need.
See below for more information about which member of our team can help with your problem.
If you have any issue with your tenancy, please contact us on 01267 225555.
Our Team
If you have concerns about your home or community, please get in touch with someone from our team for advice and assistance.
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Housing Officers
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Alison Rickett
Housing Officer for North Wales [email protected] 01267 225555 Alison will help if you are worried about your rent or a housing management problem. They will help you with your rent account, and they can help if you are experiencing anti-social behaviour. You can also contact them about any general housing problem you are experiencing. -
Katie Huntley
Housing Officer for South Wales [email protected] 01267 225555 Katie will help if you are worried about your rent or a housing management problem. They will help you with your rent account, and they can help if you are experiencing anti-social behaviour. You can also contact them about any general housing problem you are experiencing.
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Housing Manager
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Stuart Mander
Housing Manager [email protected] 01267 225555 Stuart is our Housing Manager and helps the rest of the team to help our tenants. If you have a housing or maintenance issue, Stuart will be more than pleased to talk with you.
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Maintenance Team
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Leon Paoletta
Maintenance Compliance Officer [email protected] 01267 225572 Leon Paoletta looks after the safety of our homes and offices. If you are worried about a fire risk, gas safety, electrical safety, asbestos or legionella, please get in touch with Leon. -
April Davis
Maintenance Administrator [email protected] 01267 225572 April Davis is your Maintenance Administrator. She will help solve your repair problems. If you have a support worker, you can report your repair problem to them, and they will get in touch with April. If you don’t have a support worker, you can report your repair problem to your housing officer, who will then contact April.
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